‍

Challenge

‍

This hospital had recently upgraded it’s T&A and payroll systems. However, busy health professionals didn't always record hours accurately, causing gaps in timesheet data and the new payroll system forced reliance on default award interpretations.

‍

Risk

‍

Underpayment risks persisted due to poor timesheet data, manual workarounds, and default award interpretations that were inconsistent with how the business wanted to pay it’s staff.

‍

Solution

‍

PaidRight’s independent compliance platform reviewed data from all relevant systems and alerted the payroll team to missing or inaccurate information. Additionally, PaidRight’s self-service award builder simplified award updates and interpretation decisions.

‍

Benefits

‍

Using PaidRight, the business realised a quick ROI by immediately cutting excessive overpayments, reducing costly audits, streamlining payroll processes, and ensuring payroll accuracy.